General shipping information
In-stock orders normally ship within 5-7 business days unless otherwise noted on the cart or checkout page. Generally, all items on backorder or out of stock are marked as such on the site. All orders ship via UPS, USPS, DHL, FedEx You will receive an e-mail with a tracking number when your order ships. You will also be able to view your order status and tracking numbers in your account order history.
Do you ship to PO Boxes?
In most cases, yes. If your order weighs less than 1 pounds we should be able to send your order through the United States Postal Service. This shipping method does not include tracking. We are not responsible for delays or mis-shipments when a P.O. Box address is used.
Can you ship to APO/FPO addresses?
We are able to ship most of our products to U.S. Military APO/FPO addresses. Some products can not be shipped to APO/FPO addresses and those are marked on the product detail page with an Export Restriction notice. This notice reads "We cannot ship this item outside of the U.S." Unfortunately, we can not supply tracking numbers for shipments to APO/FPO addresses. We send all shipments to APO/FPO addresses using the U.S. Postal Service. When completing your Shipping Address during checkout, please make note of the following. • The City must be entered as either "APO" or "FPO" • The State must be selected as either "AA" "AE" or "AP" • You must enter your Zip code • Always remember to enter your full name, grade, and PSC or unit number Please note, orders shipped to an APO/FPO address do take longer to be delivered. Please allow 8-10 weeks for your package to arrive.
How much is shipping?
All our items are shipped for a flat cost of $2 per item. Thus, the total shipping charge depends on the number of items in your cart. If you have 2 items in the order, the total shipping cost for the order will be $4.00.
Do you ship outside the U.S.?
No. Currently we are working on a system that will allow us to offer international service.